Solutions for starting a Support Team
These services can be done with you or for you, ensuring scalable support.
Let's scale your Support Team
What is the Scale program by CX Collective?
At CX Collective, we help growing companies, or "scale-ups," enhance their customer service as they expand. 1. Assesses Your Current Practices We star...
How long does the Scale Program take to implement?
Through our Scale program, we help established companies re-design your customer support experience. This involves figuring out the best times and way...
Let's Optimize your Help Desk
Which Help Desks does CX Collective work with?
We know Zendesk and Gorgias like the back of our hand. But we're also pros with platforms like Zoho, Intercom, and Kustomer. No matter the system,...
How should you prepare for a Help Desk Implementation?
Getting ready for an implementation can seem like an impossible task. But don't worry, we've got a few tips to make it easier: Documented Workflows, P...
What's the CX Collective process for a Help Desk Implementations, Optimizations or Migrations?
Migrating to a new Help Desk might sound like a big task—and it is—but we've got the know-how to make it a smooth transition. Whether you're doing thi...
How does CX Collective determine what you need in a Help Desk?
We're support leaders at heart. Because we've walked in your shoes, we know what you need to be successful. We learn about you. We call this our inves...