Solutions for Established Companies
Essential tips for companies with existing support staff.
Products for scaling a Support Team
Growing your support team? Here's what you need to know, quickly and clearly.
1 article
Solutions for starting a Support Team
These services can be done with you or for you, ensuring scalable support.
6 articles
Let Us be your Help Desk Admin
Which Help Desks does CX Collective offer Support for?
We only support Zendesk and Gorgias on an on-going basis. Because we know Zendesk and Gorgias like the back of our hand, these are the only two t...
How does support with CX Collective differ from support with the Help Desk vendor?
The difference is simple: We fix the issue for you. Help Desk vendors aren't in the business of support, but we are. We often hear how frustrating it...
How quickly will CX Collective address my concerns?
We were founded by a Workforce Management expert turned head of Support, so response time and efficient and effective responses are just a way of life...