How does support with CX Collective differ from support with the Help Desk vendor?
Edited
The difference is simple: We fix the issue for you.
Help Desk vendors aren't in the business of support, but we are. We often hear how frustrating it can be to receive an article (that you've already visited) when you present a problem. What you really want is a solution. that's what we do.
Here's a real example from an active client leveraging this exact service:
Our client sent over the issue they were facing:
We acknowledged the request within one hour:
The issue was resolved less than 24 hours later:
Wave goodbye to generic, useless responses and say hello to real, practical solutions with CX Collective!
Send over your request today: https://www.cxcollective.com/help-desk-support