Does CX Collective offer any guides or resources I can use on my own?

Edited

Explore an array of valuable resources designed for CX leaders.

Enhance your skills with self-paced courses on topics like Creating a CX Budget, Building Customer Experience, and Calculating Headcount for Contact Centers.

Support Operations

Workforce Management Resources

  • CX Plan is also a valuable resource you can use to create a hiring plan for up to 12 months without doing any math at all.