How quickly will CX Collective address my concerns?
We were founded by a Workforce Management expert turned head of Support, so response time and efficient and effective responses are just a way of life here.
We reply to and assign requests within 2 hours of receipt during business hours.
We resolve issues within 1 business day, unless we communicate that more time is needed.
Say goodbye to long wait times and useless articles. Just tell us what's bothering you and get back to your day.
We'll start working on your request ASAP. Most issues are fixed the same day. If we can't fix it right away, we'll give you an estimated time for resolution (ETR).
Need help with Zendesk or Gorgias? We'll handle it and keep you in the loop.
With us on your team, you'll never have to deal with tech troubles alone.
Click here to learn more about our Help Desk solutions, or schedule an Exploratory Call.